Your privacy is important to us.

We know everyone says that, but here at Innosales Consulting & Services GmbH (ICS), data protection is close to our hearts. Because openness and transparency are very important to us, we want to provide you with the clearest possible information about our use of your personal data so that you can feel secure in using our services.

This policy therefore describes our guiding principles for the use of personal data, when, how and why personal data is used and what rights you have as a data subject to your data. This policy applies to all of our uses of personal data, e.g., collection, use, disclosure, storage, etc. (any so-called processing of personal data).

At the end of this policy, we provide informational notices about specific situations. These notices provide more detailed information about how personal data is used in connection with your various interactions with us.

The responsible persons

ICS is responsible for ensuring that your data is kept secure and used only in the appropriate manner (we are the data controller).

In cases where we provide services or products that are not developed or managed by ICS (i.e., third-party services), the third parties themselves are responsible for their use of your personal information. ICS assumes no responsibility for these third-party services. Instead, we encourage you to review the respective third-party service terms of use and privacy policies that apply to each such third-party service.

Use of personal data

When using personal data, we follow very important data protection principles. These guide both our basic approach to the use of personal data in our daily work and the goal of developing privacy-friendly products and services.


LEGALITY

ICS does not own your personal information. In most cases, we need to use your personal information to provide the services for which you have registered. Where appropriate, we may need to use your personal data because we are required to do so by law. In some actions, the use of personal data may be necessary for one or more of ICS's legitimate interests. In these cases, we will assess the consequence of such actions on your rights and freedoms and will only continue the actions if our balancing shows that your interests do not outweigh ours. In special use cases, we will consider your consent as the legal basis for the processing. If you have consented to such an action, you always retain the right to revoke it at any time. In the event of a revocation, we will stop using your data.

 
DATA MINIMIZATION

With big data comes big responsibility. This is precisely why we at ICS strive, both for you and for us, to minimize the use of personal data as much as possible while still being able to offer our services. We master this by not collecting more data than is actually used, by clearly communicating the purposes for which your data is used, and by keeping the duration of data storage as small as possible.

 

TRANSPARENCY

We aim to communicate as clearly as possible when, why and how we collect your personal data. We will endeavor to provide information about our use of your personal data wherever feasible and realistically implementable or required by law.

 

SECURITY AND INTEGRITY

Personal data can be sensitive and private. Therefore, we have implemented technical measures to ensure that your personal information is only shared with the right people, that it is stored correctly, and that it is protected from unauthorized or unlawful disclosure.

How is your personal data shared?

We work with third parties who help us provide many of our services. To make this possible, we may also need to share personal information with these parties. In these situations, we share only that information that is necessary to provide the services.

These third parties may include other ICS entities, ICS consortium partners, outside pre-suppliers, financial partners, and other specialized companies. If you engage ICS as your super-agency or main orchestrating agency, we may also share personal information with suppliers you engage. We may also be required by law to disclose data to government agencies as part of a government investigation, litigation or other legal process or request.

When we work with third parties where data sharing is required, we ensure that this third party is contractually obligated to comply with the same data protection requirements that apply to us; when we engage a supplier to assist us in providing a service on our behalf, we apply similar contractual obligations to ensure that these suppliers use the personal data we share with them for the purpose of their assigned task and only in accordance with our instructions. This ensures thatICS retains control over personal data in any outsourcing of data processing.

How long do we store your personal data?

We do not want personal data to age unused. Therefore, we keep your personal data only as long as it is needed. This interest is usually related to our obligation to provide our services to you. Depending on the service, the retention period (and the related personal data) differs. In some cases, we need to keep personal data independent of such a customer relationship, for example, to comply with specific legal obligations or to protect ourselves in the event of litigation. We will not retain your data longer than permitted by law.

 

Your data rights

Because it is your personal data, you have certain legal data rights through which you can gain insight into your personal data and exercise control over how we use it. The applicability and scope of these rights vary depending on the processing situation, but always give you the right to know how your personal data is used. If you wish to exercise any of these rights, contact us using the contact details at the end of this policy. Below you will find descriptions of your rights.

You have the right to receive confirmation about whether or not we process personal data about you, as well as information about the personal data, why we use it, how it is shared, and how long we retain it. If you wish, you can also obtain a copy of the personal data we hold about you.

 

Under certain circumstances, you have the right to request that we delete your personal data. This is the case, for example, if the personal data is no longer required due to the purposes for which it was collected or if you revoke a consent you have given and we have no other legal reason to store the personal data.

 

Under certain circumstances, you have the right to request that we delete your personal data. This is the case, for example, if the personal data is no longer required due to the purposes for which it was collected or if you revoke a consent you have given and we have no other legal reason to store the personal data.

 

You have the right to correct or update any inaccurate personal information about you that we have. You may ask us to complete incomplete personal information. We may need to verify the accuracy of the new data you provide to us.

 

You also have the right to request that we restrict our use of your personal data. This is the case, for example, if you object to the accuracy of the personal data or if the processing violates the law. Instead of deleting your data, you can restrict its use.
Right to lodge a complaint with a supervisory authority
You always have the right to lodge a complaint with an appropriate authority. You can do this in the EU/EEA member state where you live. For Innosales Consulting & Services GmbH (ICS), the German Data Protection Authority is the primary supervisory authority. However, you also have the right to contact your national supervisory authority directly. You can also turn to a national court.

 

If our use of your personal data is based on your consent or a contract, you have the right to ask us to transfer the personal data we hold about you to you or to another company of your choice, where technically feasible ("data portability").

 

You have the right to revoke your consent to our use of your personal data at any time.

 

Contact us

If you have any questions about the processing of your personal data or wish to exercise any of your rights, please contact us at info@ics-emea.com.
Postal address:

Innosales Consulting & Services Ltd.
Orange Campus
Sophie-Germain-Strasse 3-5
D-90443 Nuremberg

ICS has appointed a data protection officer who can be contacted at dpoicsemeacom (+49 911 9947 3330).

Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time. You will receive a new privacy policy from us in the event of substantial updates. We may also inform you from time to time in other ways about how we process your personal data.